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Conditions Of Use

Sample Pack Orders

  • Sample packs are usually dispatched within 24 hours.
  • Samples packs contain a discount voucher code for $14.95 that can be deducted against your next order at checkout.

Orders

  • Most of our products are made-to-order for you at our manufacturing plant in Melbourne, Australia.  Please allow up to 2 weeks or 10 working days for production of your order and 1-4 days for shipping (depending on your location from Melbourne).

Returns and Cancellations

  • An Order for made-to-order Goods cannot be cancelled or amended after a 24-hour cooling-off period.   Please contact customerservice@sanctuarymakers.com if you wish to cancel or make changes to your order.
  • Please measure your quantities carefully as there are no returns of made-to-order products.

Please click here for a full list of our terms and conditions.

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